As the project lead for the Cumberland Connect website redesign, I guided the team through every step—from discovery to launch—to create a fresh, easy-to-use site that highlights fast, reliable fiber internet for local communities. Working closely with stakeholders, I focused on making information clear and accessible, showcasing Cumberland Connect’s commitment to transparent pricing, local support, and connecting rural areas with top-tier technology. The result is a modern, welcoming site that helps members quickly find the services and support they need.